Tenant Handbook

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  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

Access to Offices

Anyone not having a key to your suite or offices will not be admitted by Transwestern personnel.  This includes your employees.

The Engineer and Management should receive periodically a list of emergency phone numbers of key personnel in your company who should be contacted in emergency situations.  Tenants are requested to maintain a current phone list of these emergency phone numbers and to provide a copy to the Management office.  

A list of each Tenant’s key management personnel with the appropriate telephone numbers is essential so that they can be reached in the event of an emergency.