Tenant Handbook

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  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

Fire Emergencies

One Northwind Plaza is protected by a fire alarm and sprinkler system.  When the fire alarm has be activated, the fire alarm system will automatically ring on each floor throughout the building.  \

Smoke and heat detectors are located in all areas as required by the local Fire Marshall - those areas with electrical equipment and wiring - such as mechanical rooms, electric rooms, telephone closets, elevator lobbies, and janitorial closets.  When activated, these will also initiate the system into alarm.

When a pull station, smoke detector, or heat detector is activated due to a fire condition, then all elevators will be recalled to the lobby level and parked.  

Use only the stairwells to evacuate the building in the event of a fire.

All tenants should familiarize themselves with the location of fire extinguishers and fire alarm manual stations. Tenants should also know the locations of the exits, recognize the sound of the fire alarm, know how to activate the fire alarm and notify the fire department.  Proceed directly to the exit whenever the fire alarm is heard.  Prior to opening a door, feel the door front to determine it there is heat behind it.  If the door is hot, then do not open and find another means of egress.

Upon Discovering a Fire

  • Alert personnel who may be immediately endangered and proceed to the nearest pull station to activate the alarm system.  Sound the fire alarm, no matter how small the fire seems to be.
  • Notify the Management and/or the concierge/security.
  • Close all doors behind you, especially the door to the burning room.