Tenant Handbook

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  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

Letter of Introduction

Dear Tenant:


In an effort to provide you with a greater understanding of the building operations, Transwestern has compiled this Tenant Handbook.  It is intended to answer many of the questions you may have regarding services, policies and procedures at One Northwind Plaza – 7600 W. Tidwell, Houston, TX 77040.  We are certain you will find this handbook helpful and recommend you keep it readily accessible to all your employees.  You may also find the Tenant Handbook online at www.OneNorthwindPlaza.com. 

If you have any additional comments or concerns that are not addressed in this handbook, then please call the Management office at (713) 939-9300.

Sincerely,

TRANSWESTERN

Andi Flesch
General Manager
Property Management