Tenant Handbook

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  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

General Information

IMPORTANT:  Please provide 48-hour notification to the Management office when moving bulky materials, office furniture or equipment in or out of the building.  All such movement must be pre-arranged with the Management office.  All of the following will be subject to Management’s approval:

  • Time of delivery or movement
  • Method of movement
  • Routing of movement

Blowin’ In the Northwind, LLC d/b/a One Northwind Plaza nor Transwestern Property Company SW GP, LLC d/b/a Transwestern shall not be liable for injury or damages to any person or property involved as a result of tenant deliveries or move-ins.

Only packages, cartons or other items that can be carried by hand may be transported on passenger elevators.  Materials that can cause discomfort, inconvenience or damage (such as open paint cans) should not be carried on passenger elevators even when carried by hand.

All dollies and conveyances of materials, supplies or equipment will be entered through the loading dock.

When moving furniture or equipment, please provide Management with a letter stating the date and time of the move.  48-hour notice is required.  If it involves the utilization of a professional moving company, then you must also provide Management with a Certificate of Insurance meeting the Landlord’s insurance requirements from the moving company.

During the following hours, NO elevators are available for moving furniture and equipment Monday through Friday, except Holidays:

7:00 a.m. - 9:30 a.m.
11:00 a.m. - 1:00 p.m.
3:30 p.m. - 6:00 p.m.

The tenant will be responsible for ensuring that the building lobby floors (including carpeting, tile, marble and wood) are protected during the move.

Any move-ins or outs after building hours, during holidays or on weekends must be attended by an Engineering staff member at the tenant’s expense.