Tenant Handbook

Download PDF

  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

Moving Company Requirements

Prior to the day of the move, your moving company must provide a Certificate of Insurance evidencing the following:

Worker’s Compensation Insurance - Texas
General Liability Insurance

The Property Owner, Blowin’ In the Northwind, LLC, d/b/a One Northwind Plaza and the Property Manager Transwestern Property Company SW GP, LLC d/b/a Transwestern as Additional Insureds.

Building Management will inspect your move-out route to your suite before and after your move.  We suggest that your move coordinator attend the walkthrough.

Tenants are responsible for their moving company by:

  • Scheduling arrivals and departures
  • Supervising help
  • Providing access to restrooms
  • Making repairs to building damages and/or reimbursement for costs
  • Removing all packing materials
  • Requiring placement of rigid boarding over the pathway to and from the elevators and office.
  • Protecting wall corners with shields
  • Keeping elevators padded
  • Using established service routes and access doors
  • Prohibiting the use of the main lobby without special approval and preparation
  • Notifying Building Management for answers to any questions related to the building