Tenant Handbook

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  1. General Information
    1. Letter of Introduction
    2. Contact Information
    3. Rental Payments
    4. Building Hours
    5. Access Control System
    6. Security Guard
    7. Visitor and Special Admits
    8. After Hours Heating and Cooling
    9. Directory Listing
    10. Keys
    11. Office Security
    12. Thefts
    13. Holiday Schedule
    14. Smoking
    15. Soliciting
    16. Map of Local Amenities
  2. Building Rules and Regulations
    1. Quiet Environment
    2. Canvassing
    3. Animals, Bicycles, Vehicles
    4. Office Equipment
    5. Trash
    6. Common Areas
    7. Alterations
    8. Electric Heaters / Fans
    9. Plumbing Fixtures
    10. Fire and Safety Regulations
  3. Move-In Instructions
    1. General Information
    2. Move-In Checklist
    3. Moving Company Requirements
    4. Insurance Requirements
    5. Tenant Contact Form
    6. Freight Elevator Reservation Form
    7. Directory Strip and Door Lettering Form
    8. Key Order Form
    9. Security Access FOB Request Form
    10. Tenant Information Sheet
  4. Building Services
    1. Maintenance
    2. Cleaning Services
    3. Trash Removal
    4. Extermination Services
    5. Mail
    6. Access to Offices
  5. Emergencies
    1. General Information
    2. Fire Emergencies
    3. Building Evacuation
    4. Fire Prevention Rules
    5. Bomb Threats
    6. Power Failures
    7. Medical Emergencies
    8. Elevator Malfunctions
    9. Stairwell Exit Plan
  6. Contractor Services
    1. Introduction
    2. Waiver of Lien Rights
  7. Construction Rules and Regulations
    1. General Information
    2. Access
    3. Personnel
    4. Subcontractors
    5. Housekeeping
    6. Building Systems / Facilities
    7. The Work
    8. Materials
    9. Insurance
    10. Hazardous Materials Spills or Releases
  8. Move-Out Instructions
    1. General Information
    2. Move-Out Checklist
    3. Moving Company Requirements
    4. Freight Elevator Reservation Form
    5. Forwarding Address Form

Office Security

Theft can be a problem in any office building.  Offices are normally unlocked during normal business hours and numerous delivery people and visitors are in the building throughout the day.  Outlined below are several measures you can take to prevent thefts in your office:

  1. Keep all doors locked to your Premises and take other reasonable steps to secure the Premises and your personal property.
  2. Instruct employees to keep valuables, including purses, in locked desks when unattended.
  3. Keep calculators and expensive items off desktops when not at desk.
  4. Articles of value, including handbags and coats should not be left in unguarded reception areas or desks, even for a few minutes.
  5. Thoroughly mix the combination when closing a vault or safe.
  6. Do not leave the vault or safe combination on or in a desk.
  7. Notify the Management office when loiterers, peddlers and canvassers are observed in corridors or washrooms.
  8. Special care should be taken during times best suited for pilferage (i.e. thirty minutes after opening), during absence from work areas and office.
  9. Check wastebaskets at the end of the day to see if any equipment or other valuables may have been stored for later removal.
  10. Serial numbers should be recorded to aid police in recovering property in the event of loss or theft.
  11. Do not leave articles of value in automobiles in the parking garage.
  12. Lock suite entry door when entry area is unattended.